All twelve CEN announcements, played by the caller’s PBX.
8 kHz mono PCM WAV files for Asterisk. The PBX generator downloads each recording on first use; you can also install all twelve in advance. Match only the known CEN codes below; never pass arbitrary API text to Playback or Dial.
No network owns the area code, or no branch owns the block.
We’re sorry. The number you have dialed cannot be completed because the destination exchange is not assigned. Please check the number and try your call again.
The destination network or branch is suspended by CEN.
We’re sorry. The exchange you are trying to reach is currently unavailable. Please try your call again later.
The destination is paused or not yet activated.
We’re sorry. The exchange you are trying to reach is temporarily unavailable due to scheduled maintenance. Please try your call again later.
The destination network or branch is retired.
We’re sorry. The exchange you are trying to reach is no longer in service. Please check the number and try your call again.
The destination network’s Routing API failed or answered incorrectly.
We’re sorry. Your call cannot be completed due to a temporary network problem. Please try your call again later.
The destination has no IAX password yet, or its PBX did not answer the IAX call.
We’re sorry. The destination exchange could not be reached at this time. Please try your call again later.
Not 7 or 10 digits, or 7 digits dialed without an area code where one is needed.
We’re sorry. The number you have dialed is not valid on this network. Please check the number and try your call again.
The destination network’s Routing API says the number is not in service.
We’re sorry. The number you have dialed is not in service on the destination exchange. Please check the number and try your call again.
The destination has turned off receiving calls.
We’re sorry. The exchange you are trying to reach is not accepting incoming network calls at this time. Please try your call again later.
The calling branch or network is suspended, retired or has placing calls turned off.
We’re sorry. This exchange is not currently authorized to place calls over the network. Please contact your system administrator for assistance.
CEN_KEY is missing, wrong, expired or revoked.
We’re sorry. This system could not be authenticated with the network. Please contact your system administrator for assistance.
Too many lookups, or the PBX could not reach CEN.
We’re sorry. The network service is temporarily unavailable. Please try your call again later.
Share the CEN code, timestamp and destination number in a ticket. Keep API keys, IAX passwords and full dial responses private.
Open a ticket
CEN